This Privacy Policy explains how Laser247 collects, uses, stores, and shares personal information when you use our website, mobile app, and related services. By using the platform, you accept the practices described here.
Information We Collect
We collect information in three categories.
Information you provide to us. When you open an account, we collect your name, mobile number, email address (if provided), date of birth, and the documents required for KYC verification, including proof of identity and proof of address. When you make a deposit or withdrawal, we collect the bank account or UPI details required to process the transaction. When you contact customer support, we collect the contents of your messages and any documents you choose to share.
Information collected automatically. When you use the platform, we collect technical information about your device and connection. This includes IP address, device type and operating system, browser type and version, app version, and approximate location derived from IP. We also collect information about how you interact with the platform, including pages visited, bets placed, deposit and withdrawal history, login times, and customer support interactions.
Information from third parties. We may receive information from payment processors, KYC verification providers, fraud detection services, and other parties that support platform operations. This information is used to verify your identity, process transactions, and protect the platform from fraudulent activity.
How We Use Information
We use the information we collect to operate, maintain, and improve the platform; to verify your identity and meet regulatory requirements; to process deposits, withdrawals, and bet settlements; to communicate with you about your account, including transaction confirmations, security alerts, and support responses; to detect, prevent, and investigate fraud, money laundering, underage use, and other prohibited activity; to comply with applicable laws and respond to legal requests; and to personalise your experience, including the content and offers shown to you.
We do not sell your personal information to third parties.
How We Share Information
We share information only as necessary to operate the platform.
Service providers. We share information with third parties who provide services on our behalf, including payment processors, KYC verification providers, hosting providers, analytics services, fraud detection services, and customer support tools. These parties are bound by confidentiality obligations and may use the information only for the purposes for which it was disclosed.
Legal and regulatory. We disclose information when required to comply with applicable law, regulatory requests, court orders, or other legal processes. We may also disclose information to protect the platform, our users, or third parties from fraud, abuse, or harm.
Business transfers. If the platform or its operating entity is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Any such transfer remains subject to the protections set out in this policy.
Cookies and Tracking Technologies
We use cookies and similar technologies on the website and app to keep you logged in, remember your preferences, analyse how the platform is used, and protect against fraud.
You can control cookies through your browser settings. Disabling cookies may affect platform functionality, including login persistence and features that depend on session state.
Data Retention
We retain personal information for as long as your account is active and for as long as necessary to comply with legal, accounting, regulatory, and reporting obligations after the account is closed. Specific retention periods vary by data category and the applicable law in your jurisdiction.
Data Security
We use technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, and destruction. These measures include encryption of data in transit, access controls, monitoring systems, and regular security reviews.
No system can be guaranteed fully secure. While we work to protect your information, we cannot warrant absolute security. You play a part in security too: keep your login credentials confidential, use strong passwords, enable available security features such as two-factor authentication, and report any suspicious activity to customer support immediately.
Your Rights
Depending on the laws applicable to you, you may have rights with respect to your personal information, including the right to access the information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your information subject to legal retention requirements, the right to object to or restrict certain processing activities, the right to receive a copy of your information in a portable format, and the right to withdraw consent where processing is based on consent.
To exercise any of these rights, contact us through the channels listed below. We may need to verify your identity before responding to your request.
Children’s Privacy
The platform is not directed at users under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact us so we can investigate and, where appropriate, remove the information.
International Data Transfers
Your information may be processed in jurisdictions other than the one in which you reside, including jurisdictions whose data protection laws differ from those of your country. We take steps to ensure that any international transfer is protected by appropriate safeguards.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or the registered contact methods on your account. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
Contact
For questions about this Privacy Policy or to exercise your rights, contact our support team through the verified WhatsApp channel or the email address listed on the platform.
